Return policy

Most purchases from Onproducts can be returned or exchanged for up to either 15 or 30 days from the date of purchase, depending on the type of product, and the condition of its return. For product-specific return and exchange policies, please see the list below

If for any reason you are not completely satisfied with a product you have purchased, you may return it according to our Returns and Exchanges policy.

To the extent permitted by law, we reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.

Marketplace products are products sold by our trusted seller-partners through onproducts mall

Because of this, they have their own return policies (specified by each seller), and they cannot be returned to a Onproductsmall—they must be returned to the seller by shipping.

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